Mental Health Services


Mental Health First Aid Training (Project AWARE)

Through Project AWARE, a program of the Substance Abuse and Mental Health Services Administration (SAMHSA), NCOE Community Programs is able to provide over 400 community members training to increase awareness of and improve the effectiveness of the community response to mental health issues.

  • Members of the public who enroll in Mental Health First Aid trainings learn a five-step action plan to help students, colleagues, family members and neighbors cope with mental health problems. Similar to traditional First Aid and CPR, Mental Health First Aid is help provided to a person developing a mental health problem or experiencing a crisis until professional treatment is obtained or the crisis resolves.
  • Trainees learn risk factors and warning signs of mental illness along with a toolkit of language and resources to have a conversation and make referrals. Upon completion, participants better understand the impact mental illnesses have on a person, their family and communities.
  • Trainees are from all walks of life and include school personal, law enforcement, faith-based communities, hospital and nursing home staff, families and young people.
  • The National Council, which oversees Mental Health First Aid nationally and credentials trainers, will ensure the mental-health-photoU.S. program continues to have a strong empirically-backing by ongoing evaluation in this country.

NCOE in collaboration with Aldea Children and Family Services has trained staff from Napa schools, Queen of the Valley Outreach Department, Napa County Library, Family Resource Centers, Community Action Napa Valley, Napa Valley Housing, Adult and Youth Probation, VOICES, LGBT Connection, and high school students enrolled in psychology classes.

Question, Persuade, and Refer (QPR) Training

Just as people trained in CPR help save thousands of lives each year, people trained in QPR learn how to become a gatekeeper and recognize the warning signs of a suicide crisis and how to question, persuade, and refer someone to help.

According to the Surgeon General’s National Strategy for Suicide Prevention, a gatekeeper is someone in a position to recognize a crisis and the warning signs that someone may be contemplating suicide. Gatekeepers can be anyone, but include parents, friends, neighbors, teachers, ministers, doctors, nurses, office supervisors, squad leaders, foremen, police officers, advisors, caseworkers, firefighters, and many others who are strategically positioned to recognize and refer someone at risk of suicide.

To find out more about scheduling or attending a training, contact Jeannie Puhger,

Counseling Services

NCOE works in partnership with schools in the community, to provide counselors that support students during and after school so children can thrive academiccounseling-services-logoally, physically and emotionally. To do this our programs focus on providing direct services to students, support to school and after school staff, and access to resources for families. Counselors work with students individually, in groups, and on the playground to help them resolve conflicts and improve relationships with peers and adults to positively influence learning.

Our program includes:

  • Social skills training to help children identify and understand their own and others emotions and build skills to get along with others, reduce impulsiveness, choose positive goals and improve decision making abilities.
  • Topic based groups as needed including: Building Friendships, Dealing with Divorce, Grief, Positive Behavior Practice and others as needed.
  • Regular contact with teachers in the school day, and after school programs, to understand how children are behaving and performing across their entire school day.
  • Creating and publishing a bi-monthly Parent Newsletter
  • Organizing Events for parents with information and opportunities for children to showcase their skills and talents.


Jeannie Puhger, Manager | | 707-253-6954