Information Technology

Information Technology

For help with IT issues, please submit a ticket through our Help Desk system, Zendesk. You can also submit a ticket via email using this email address: support@napacoe.zendesk.com

Conference Center Equipment

We maintain a library of computer equipment that can be checked out for use with meetings held in the NCOE Conference Rooms, including laptops, laptop speakers and projectors. First, reserve a conference room through General Services, then place a tech ticket through Help Desk, specifying the equipment you need to check out, the date you need it and the name of the conference room you have reserved. Call the IT department for more information.

Other IT Services

Workstations
We provide support for planning, acquisition, setup, management and repair.

Servers
Behind the scenes IT provides the engineering and support for the NCOE server environment.

E-Rate Submission
Provides reimbursements for telecommunications.


 Contact

707.253.6868 | Fax 707.253.6970

Brian Dake, IT Director
Chris Stringer, IT Network Systems Tech
Hanson Yee, IT Workstation Specialist | 707-253-6868
Jennifer Hubbard, IT User Support Specialist