Workstations

  • Planning, Adding or Replacing workstations – IT helps you with the planning of not only equipment but software, power and network requirements too.
  • Acquisition – IT provides quotes for equipment and software that meets NCOE requirements and standards. We have negotiated discounts with our vendors to provide quotes at below market prices.
  • Setup – IT provides setup of equipment and software using our standardized builds. These builds are designed to make your computer more resistant to the malicious software that you will encounter on the Internet.
  • Management – IT provides Anti-virus software and Operating System updates for NCOE computers, as well as support for your laptop or desktop.
  • Repair – IT provides hardware repair for workstations. If your system is still covered under warranty we will work with the vendor to have your system repaired. Once your system is out of warranty we perform the repairs ourselves.

If you need assistance with your workstation, choose one of the following:

  • Go to: http://www.mytechdesk.org ~ set the group name to ncoe and enter your Tech Desk username and password at the Requestor Login box to open a ticket requesting assistance.

  • or by calling (707) 253-6868, or emailing your requests This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Do you need a Tech Desk account? Please call or email as specified above and we will send you instructions on how to setup an account.